Shipping Delivery
NailMagnets orders are prepared after checkout is completed. Delivery timing depends on the destination, order volume, carrier handoff, local delivery conditions, and any customs processing that may apply to your address.
Order processing
After payment is confirmed, the order is reviewed, packed, and prepared for shipment. If an address looks incomplete or a product selection needs clarification, support may contact you before the package is released.
Tracking updates
When tracking is available, it will be shared by email or through the order system. Tracking events can take time to update after a label is created, especially while the package is moving between facilities.
Address accuracy
Please enter your shipping address carefully. Include apartment numbers, unit numbers, postal codes, phone numbers when required, and any delivery details that help the carrier complete the shipment.
Customs and local fees
International orders may be reviewed by customs. Any import duties, taxes, or local collection fees are controlled by the destination country or carrier and may be the customer’s responsibility when required by local rules.
Missing or delayed packages
If tracking has stopped updating or the package appears delivered but cannot be found, check the delivery location first, then contact the carrier when possible. You can also email support@nailmagnets.com with your order number and tracking details.
