Contact NailMagnets

Questions about an order, product choice, shipping update, or magnetic gel technique? Email NailMagnets support and include the details that help us answer quickly.

Email

support@nailmagnets.com

For order questions

Please include your order number, the email used at checkout, the shipping name, and a short description of the issue. If the package or product arrived damaged, include clear photos.

For product questions

Tell us which tool you are considering, the kind of cat eye effect you want, and whether you are using magnetic gel polish. Regular polish will not create the magnetic movement.

For shipping questions

Include your tracking number if you have one. Tracking can take time to update after the label is created, so send the latest carrier status you see when asking for help.